Contact Channels
Reach Our Shenzhen Nanshan Engineering & Business Team Directly via Phone, Email, or In-Person Visit
Shenzhen Headquarters
Room 1403, East Tower, Coast Building,
15 Haide 3rd Rd, Nanshan District, Shenzhen
Inquiry Scope
How to Expedite Your Hardware Sample Evaluation or Product Inquiry
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B2B Hardware & OEM/ODM Partnership
For AI earbud, smart glasses, speakerphone, projector, and education hardware integration. Please include your company name, hardware category, Bluetooth SoC model, and estimated shipment volume so our acoustic engineers can prepare a tailored proposal.
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AICOOL App & VIP Support
Questions regarding AICOOL features, QR device binding, Basic/International VIP membership, and billing.
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Business Hours
Monday to Friday, 9:00 – 18:00 GMT+8 (excluding public holidays). Emails received outside business hours are prioritized on the next business day.