This Website Privacy Policy applies strictly to the corporate informational website www.xuanjiai.cn operated by Shenzhen Xuanji AI Technology Co., Ltd. Personal data processing inside the AICOOL mobile application is governed by the separate AICOOL App Privacy Policy.
Scope of Application
This policy explains how Shenzhen Xuanji AI Technology Co., Ltd. ("we" or "Xuanji AI") handles information when you visit www.xuanjiai.cn and its subpages.
This website is a static informational portal that does not provide user registration, login, e-commerce checkout, or online form submission, and does not collect government IDs, facial biometrics, fingerprints, or payment credentials on the website.
Personal data processing inside the AICOOL mobile application is governed by the separate AICOOL App Privacy Policy. Account cancellation and in-app data deletion are handled directly through the App as described in that policy.
Information We Collect
2.1 Server Access Logs
When you browse www.xuanjiai.cn, standard web hosting logs (IP address, access timestamp, requested URL, HTTP status code, browser/OS type, and referrer URL) are recorded solely for operational maintenance, fault diagnosis, and security defense. We do not use access logs to identify individual visitors.
2.2 Aggregate Traffic Analytics
We use web analytics tools to understand aggregate page views, traffic sources, and device distribution so we can improve site structure and documentation clarity (see Section 04).
2.3 Information You Voluntarily Provide
If you contact us via our published email address or phone number for business or support inquiries, we receive the contact details and message content you voluntarily provide (such as name, company name, email/phone, and inquiry details). This information is used strictly to reply to and follow up on your inquiry.
2.4 Information We Do Not Collect
This website does not require account registration and never collects government ID numbers, biometrics, voiceprints, or payment card details.
Cookies & Local Storage
Cookies are small text files stored by your browser. This website uses localStorage (`aicool_language`) solely to remember your selected display language (`EN` or `ZH`).
Third-party analytics and authorized display services on the download page (listed in /ads.txt) may read or set cookies to measure aggregate traffic or ad frequency. You can block or clear cookies in your browser settings or use incognito mode at any time without affecting your access to any content on this website.
Third-Party Services
To support traffic analytics, web fonts, and download page display services, this website integrates the following third-party services governed by their respective privacy policies:
| Service | Scope | Purpose | Data Involved | Privacy Policy |
|---|---|---|---|---|
| Baidu Analytics | Site-wide | Aggregate traffic & source statistics | Cookie identifier, IP address, visited URL, referrer, browser/OS info | Baidu Privacy Statement |
| Display Services (Google / Authorized /ads.txt Networks) | App Download Page | Ad display, frequency capping & measurement | Cookie identifier, device/browser info, ad impression & click metrics | Google Ads Policy |
| Google Fonts | App Download Page | Web font rendering | IP address, browser user-agent | Google Privacy Policy |
How We Use Information
We use the information described above strictly for the following purposes:
- Maintaining secure website operations, diagnosing faults, and preventing network attacks or abuse;
- Analyzing aggregate readership to improve technical documentation and page experience;
- Responding to your product inquiries, sample evaluation requests, and business partnership emails;
- Fulfilling applicable legal and regulatory obligations.
Information Sharing & Disclosure
We never sell or rent your personal information. Information is shared or disclosed only when necessary for the third-party technical services listed in Section 04, when required by applicable law or judicial/administrative orders, or to protect the lawful rights and safety of Xuanji AI, our users, or the public.
Your Choices & Data Rights
- Cookie Management: Block, inspect, or clear cookies at any time via your browser settings;
- Access, Correction & Deletion: If you have provided contact information to us via email or phone, you may email service@xuanjiai.cn to request access, correction, or deletion. We will process verified requests within 15 business days;
- In-App Rights: For account cancellation and data deletion inside the AICOOL App, please use the built-in channel inside the App or refer to the AICOOL App Privacy Policy.
Data Security
This website enforces full HTTPS/TLS encryption in transit and applies strict access controls to protect against unauthorized access, alteration, or disclosure.
Protection of Minors
This website provides corporate and technical information intended for enterprise clients and adult users. If you are a parent or guardian and believe a minor has provided personal information to us without consent, please contact us via Section 10 so we can delete it promptly.
Policy Updates & Contact Us
Any updates to this policy will be published on this page with an updated effective date. For privacy questions or requests, contact us at:
- Company: Shenzhen Xuanji AI Technology Co., Ltd.
- Address: Room 1403, East Tower, Coast Building, 15 Haide 3rd Rd, Nanshan District, Shenzhen, China
- Email: service@xuanjiai.cn
- Phone: +86-19925403221 (Mon – Fri 9:00–18:00 GMT+8)
本政策仅适用于 www.xuanjiai.cn 网站。「AI库」App 的个人信息处理适用单独的 App 隐私政策,请见文中链接。
适用范围
本政策说明深圳市玄机人工智能科技有限公司(以下称「我们」)在您访问本网站 www.xuanjiai.cn 及其下属页面时,如何处理与您相关的信息。
本网站是信息展示型静态网站,不提供注册、登录、下单或在线表单提交功能,也不在网站上收集您的账号、身份证件、人脸、指纹、支付等信息。
「AI库」App 在您使用过程中对个人信息的处理,适用单独的 《AI库隐私政策》,不属于本政策的范围。App 内的账号注销、数据删除等事项请以该政策为准。
我们收集的信息
2.1 访问日志信息
您访问本网站时,为提供页面服务、排查故障与防范攻击,网站托管服务会记录访问日志,通常包括:IP 地址、访问时间、请求的页面地址、HTTP 状态码、浏览器与操作系统类型、来源页面地址。这类信息用于技术运维,我们不会用其识别您的个人身份。
2.2 统计分析信息
我们接入了百度统计,用于了解页面访问量、访问来源与设备分布,据此改进网站内容与结构。具体见第 04 节。
2.3 您主动提供的信息
如果您通过网站公示的邮箱或电话与我们联系,我们会收到您在沟通中主动提供的信息,例如姓名、公司名称、联系方式与咨询内容。这些信息仅用于回复和跟进您的咨询,不会用于其他目的。
2.4 我们不收集的信息
本网站不要求您注册账号,不收集身份证件号码、人脸、指纹、声纹等敏感个人信息,也不在网站上处理支付信息。
Cookie 与同类技术
Cookie 是网站存放在您浏览器中的小型文本文件,用于记录访问状态。
本网站自身不写入 Cookie。我们接入的百度统计与第三方广告展示服务可能会在您的浏览器中写入或读取 Cookie 及同类标识符,用于区分访客、统计访问次数与停留时长,或用于展示广告与衡量广告投放效果。
您可以通过浏览器设置拒绝或清除 Cookie,也可以使用浏览器的无痕/隐私模式访问本网站;针对 Google 等第三方广告服务,您还可以访问 Google 广告设置 管理个性化广告偏好。拒绝 Cookie 不影响您浏览本网站的任何内容。
第三方服务
为实现统计分析与广告展示,本网站接入了下列第三方服务。这些服务由其运营方独立提供,其信息处理行为适用其自身的隐私政策。
| 服务 | 使用位置 | 用途 | 可能涉及的信息 | 服务方政策 |
|---|---|---|---|---|
| 百度统计 | 全站 | 网站访问统计与来源分析 | Cookie 标识、IP 地址、访问页面、来源页面、设备与浏览器信息 | 百度隐私权保护声明 |
| 广告展示服务(Google / goad 及 /ads.txt 授权网络) | App 下载页及相关展示位 | 广告位展示、频次控制与效果衡量 | Cookie 标识符、设备与浏览器信息、广告展示与点击数据 | Google 广告技术政策 及对应服务方政策 |
| Google Fonts | App 下载页 | 加载网页字体 | IP 地址、浏览器信息 | Google 隐私权政策 |
此外,App 下载页中的应用商店按钮会跳转至 App Store、Google Play 等第三方平台。您点击后即离开本网站,相关信息处理适用对应平台的规则。
信息的使用
我们仅在下列范围内使用上述信息:
- 维护网站的正常运行,排查故障、防范攻击与滥用;
- 统计访问情况,据此改进网站内容、结构与页面体验;
- 回复您的产品咨询与商务合作请求;
- 履行法律法规要求我们承担的义务。
我们不会将上述信息用于自动化决策、用户画像营销,也不会用于与上述目的无关的用途。
信息的共享与披露
我们不出售、不出租您的信息。仅在下列情形下共享或披露:
- 第三方服务:如第 04 节所述,为实现统计与广告展示功能所必需;
- 法律要求:根据法律法规规定,或司法机关、行政机关依法定程序提出的强制性要求;
- 保护权益:为保护本公司、用户或社会公众的合法权益、财产或人身安全所必需。
您的选择与权利
- 管理 Cookie:通过浏览器设置拒绝、查看或清除 Cookie;
- 浏览器偏好:您可以开启浏览器的「Do Not Track」等设置表达您的偏好;
- 查阅、更正与删除:如果您曾通过邮件或电话向我们提供个人信息,可发送邮件至 service@xuanjiai.cn 要求查阅、更正或删除。我们会在核实您的身份后 15 个工作日内处理;
- App 相关权利:「AI库」App 内的账号注销与数据删除,请通过 App 内入口或 《AI库隐私政策》 载明的方式办理。
信息安全
本网站已启用 HTTPS 传输加密。我们采取合理的技术措施与管理制度保护信息安全,防止未经授权的访问、使用或泄露。
但请您理解,互联网环境并非绝对安全。我们会尽力保障您提供给我们的任何信息的安全性,同时建议您在通过邮件等方式与我们沟通时,避免提供非必要的敏感信息。
未成年人保护
本网站面向企业客户与成年用户提供信息展示服务,不主动面向未满 14 周岁的儿童。
如果您是未成年人的监护人,发现未成年人在未经您同意的情况下向我们提供了个人信息,请通过第 10 节的方式联系我们,我们会尽快删除相关信息。
政策更新与联系我们
本政策如有更新,我们将在本页面公布并更新页首的生效日期。如涉及重大变更,我们会以显著方式提示。
如您对本政策有任何疑问、意见或投诉,可通过以下方式联系我们:
- 公司名称:深圳市玄机人工智能科技有限公司
- 办公地址:深圳市南山区粤海街道海珠社区海德三道15号海岸大厦东座1403
- 电子邮箱:service@xuanjiai.cn
- 联系电话:19925403221(工作日 9:00–18:00)